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RESERVATION PROCESS

Move-in Process in 4 Steps

Submit a reservation form
If you wish to view the room
●Submit a room viewing request form
●LINE/Skype call regarding the viewing
●Room viewing
Phone/LINE/Skype call regarding move-in
Reservation procedures
●Payment of the initial fee, etc.
●Upload your passport photo and self-introduction
Move-in(Contract Signing)
Submit a reservation form
If you wish to view the room
●Submit a room viewing request form
●LINE/Skype call regarding the viewing
●Online Room viewing
LINE/Skype call regarding move-in
Reservation procedures
●Payment of the initial fee, etc.
●Upload your passport photo and the self-introduction
Move-in(Contract Signing)

Required Fees

Initial Fees

●Management Fee 1,500 NTD
●Deposit 5,000 NTD

※Payment must be made within 1 business day after you receive the confirmation email.

Monthly Fees

●Rent
The rental amount varies depending on the contract type. For detailed information, please refer to 【the Rent and Contract System】.
●Utility fee
Summer(May to October): 1,200 NTD; Winter(November to April): 800 NTD.

Payment Methods

Two payment methods are available:
※The tenant is responsible for transfer fees, system usage fees, and any other associated charges.

①Cash
②Credit card

Move-in Day Procedures

●Available Time
Monday to Saturday, between 10:00 and 17:00 for a one-hour slot.
●Location
On-site at the share house you will be moving into.
●Payment on your move-in day
1)Pro-rated rent and utilities for the first month
If you move in on or after the 20th of each month, rent and utilities for the second month will also be charged
2)Bedding set purchase *Optional (Bedding set includes sheet, mattress pad, futon, futon cover, pillow, pillow cover.)
Please contact the staff if you'd like to purchase one set.

Changing Rooms or Share Houses

Changing rooms or share houses before moving in

1)From the confirmation of your reservation to up to 7 days before the move-in date
You can make changes by paying the fees listed below. ※Please note that in some cases, it may not be possible to change the room/house before moving in when a campaign is applied.
2)From 6 days prior to the move-in date until the day of move-in
No changes can be accommodated.

Changing rooms or share houses after moving in

You can make changes by paying the fees listed below.
However, to foster a sense of community, we kindly ask that you maintain a minimum stay of 30 days in one share house.

Fees related to the room/ share house changes

Change of share house
1,500 NTD
Change of room
1,000 NTD

Cancellation Policy

For cancellations made from the confirmation of the reservation.

Unfortunately, we cannot provide refunds for the initial payment.
※Please note that the cancellation policy may be different when a campaign is applied.

Move-out Process in 3 Steps

Submit a Move-out Request Form
Please submit the move-out request form at least 30 days prior to your move-out date.
Move-out Request Form
Payment for the Final Month
Move out

We recommend reviewing our FAQ page for any additional questions you may have.