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NEWS&BLOG

Apology and Notice Regarding Website Inquiry Form and Email Issues (2025/7/4)

2025.07.04

    We would like to inform you that an email server issue is resolved as of 10:00 AM on Friday, July 4., which has caused the following problems during the period below;

    • ・Emails sent to info@borderless-house could not be received.
    • ・Messages sent via all inquiry forms on our official website have not reached us.

    We sincerely apologize for any inconvenience this may have caused.

    Affected Period:
    Around 12:00 AM on Tuesday, July 1, 2025 – 10:00 AM on Friday, July 4, 2025

    If you contacted us during the affected period and have not received a response from us, or if your inquiry is urgent, we kindly ask you to reach out to us again through one of the methods listed below. We sincerely apologize for the inconvenience and trouble this may have caused.

    ●Japan(Tokyo、Kansai、Sendai)
    Official LINE: https://page.line.me/395nzzgr
    Official Instagram: https://www.instagram.com/borderlesshouse.jp/
    Tel :03-5829-9161(10:00~17:00)

    ●Taipei,Taiwan
    Mail:info@borderless-house.tw
    Tel :02-2370-1125(10:00~17:00)

    (As of 9:00 AM on July 4 – Update)
    The issue regarding inquiries to our Korea branch has been resolved as of 9:00 AM on July 4.

    Once again, we sincerely apologize for the inconvenience and trouble caused.
    We truly appreciate your continued support of Borderless House.

    BORDERLESS HOUSE

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    written byBORDERLESS HOUSE