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RESERVATION PROCESS

Move-in Process in 4 Steps

Submit a reservation form
Optional *If you wish to view the room
●Submit a room viewing request form
●Phone/Skype call regarding the viewing
●Room viewing
Phone/Skype call regarding move-in
Reservation procedures
●Payment of the initial fee, etc.
●Upload your ID photo
●Upload your self-introduction
Move-in(Contract Signing)
Submit a reservation form
Skype session regarding move-in
Reservation procedures
●Payment of the initial fee, etc.
●Upload your ID photo
●Upload your self-introduction
Move-in(Contract Signing)

Required Fees

Initial Fees

●Key money 30,000 yen
●Deposit 20,000 yen
The following amounts will be deducted as restoration costs upon moving out.
1)For stays of less than 60 days:5,000 yen
2)For stays of 60 days or more:10,000 yen
●Pro-rated rent and utilities for the first month
If you move in on or after the 20th of each month, rent and utilities for the second month will also be charged
●Bedding set rental *Optional(Bedding set includes sheet, mattress pad, futon, futon cover, pillow, pillow cover, and blanket.)
One-time rental fee 9,000 yen

※Payment must be made within 3 business days after the phone/Skype call.

Monthly Fees

●Rent
●Utility fee

At the Time of Recontract

Recontract fee 10,000 yen
※The minimum stay duration is one month, with an initial contract typically spanning approximately 11 months. You have the flexibility to tailor the contract length to your needs during this period. Should you wish to move out, we kindly request a 30-day advance notice, which can be submitted via the move-out request form on our website. If you're considering renewal, we ask for a 60-day notice before the contract's expiration date. At that time, a recontracting fee will apply.

Payment Methods

Three payment methods are available:
※The tenant is responsible for transfer fees, system usage fees, and any other associated charges.

①Bank transfer
②Credit card
③Cash payment at a convenience store.

Move-in Day Procedures

Tokyo Area

●Available Time
Monday to Saturday at 11:00, 14:00, and 16:30 for a one-hour slot.
●Location
Tokyo Office (4-minute walk from Asakusabashi Station)
※After completing the necessary procedures, please go to the share house on your own.

Kansai Area

●Available Time
Tuesday to Saturday, between 11:00 and 17:00 for a one-hour slot
●Location
On-site at the share house you will be moving into.

Changing Rooms or Share Houses

Changing rooms or share houses before moving in

1)From the confirmation of your reservation to up to 8 days before the rent commencement date*
You can make changes by paying the fees listed below. *Please note that room or house changes may not be possible before the rent commencement date when applying a campaign.
2)From 7 days prior to the rent commencement date until the day of move-in
No changes can be accommodated.

※Typically, the day rent starts will be the same as your move-in date. However, in certain situations, the day rent starts may differ from your move in date. Due to our rental policy, rental payments must begin no later than two weeks after your reservation for an already available room, or no later than two weeks after the room becomes available. If you reserve a room early in advance, please note your rent may start before your actual move-in date.

Changing rooms or share houses after moving in

You can make changes by paying the fees listed below.
However, to foster a sense of community, we kindly ask that you maintain a minimum stay of 30 days in one share house.

Fees related to the room/ share house changes

Change of share house
15,000 yen
Change of room
5,000 yen

Cancellation Policy

For cancellations made from the confirmation of the reservation to 8 days prior to the rent commencement date*

A cancellation fee of 30,000 yen will be charged from the amount already paid.
(If payment has not been made yet, a cancellation fee of 30,000 yen will be required.)

For cancellations made less than 7 days prior to the rent commencement date*

Unfortunately, we cannot provide refunds for the initial payment, rent, utilities, bedding rental, etc.
(If payment has not been made yet, the full amount will be required as a cancellation fee.)

*Please note that the cancellation policy may be different when a campaign is applied.

Move-out Process in 3 Steps

Submit a Move-out Request Form
Please submit the move-out request form at least 30 days prior to your desired move-out date. You can find the Move-out form by clicking here.
Move-out Request Form
Payment for the Final Month
Move out

We recommend reviewing our FAQ page for any additional questions you may have.