Q&A

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INQUIRY

Contract Length, Moving Out, Moving to another House

How to renew the contract? How much does it cost for renewing the contract?
BORDERLESS HOUSE JAPAN
We will notify you when the expired date of your contract is approaching. If you would like to renew the contract, please let us know. There is a 10,000 yen contract renewal fee will be charged.
BORDERLESS HOUSE KOREA
We will notify you when the expired date of your contract is approaching. If you would like to renew the contract, please let us know. We don't charge any contract renewal fee.
BORDERLESS HOUSE TAIWAN
We will notify you when the expired date of your contract is approaching. If you would like to renew the contract, please let us know.
When I want to move out until when and how do I have to notify my move-out? Is there a penalty fee for canceling the contract?
BORDERLESS HOUSE JAPAN
Please send us an official MOVE-OUT notice through the
Which country is your house located in?
JAPAN
KOREA
TAIWAN

Moving-out request form
on our website. Your move-out request will be confirmed after we receive your official move-out request form.
※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.

Please see the following information of notice day and calculation of the payment
If we receive your move-out request form at least 30 days before your move-out day → There's no additional fees will be charged.
If we receive your move-out request form less than 30 days before your move-out day → At least 30-day rent and utilities will be charged from the day you send us an official move-out request form.

*Restoration Fee 5,000 yen～10,000 yen will be deducted from the deposit, depends on the duration of your stay.
BORDERLESS HOUSE KOREA
Please send us an official MOVE-OUT notice through the
Which country is your house located in?
JAPAN
KOREA
TAIWAN

Moving-out request form
on our website. Your move-out request will be confirmed after we receive your official move-out request form.
※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.
BORDERLESS HOUSE TAIWAN
Please send us an official MOVE-OUT notice through the
Which country is your house located in?
JAPAN
KOREA
TAIWAN

Moving-out request form
on our website. Your move-out request will be confirmed after we receive your official move-out request form.
※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.
What should I do if I want to move to a different Borderless House, or to another room in my current house?
BORDERLESS HOUSE JAPAN
You can apply to any room as long as it is currently available or becomes available soon.
To relocate to a new house or room,　please apply from the house’s website. Under “Vacancy Information”, there is a “Reservation” button on the right side of each room’s column, which will lead you to the link of the reservation form. The key money for moving to a different house is 15,000 yen, and 5,000 yen when moving to another room in the same house.
(However, this does not apply when moving to another BORDERLESS HOUSE if the move is across Japan or overseas (Japan: Tokyo, Kansai (Osaka, Hyogo, Kyoto), Sendai or overseas (Taiwan, Korea)). A key money of 30,000 yen will be charged in case of moving between regions or countries.)

Please note, according to our system, in case of a currently available room the rent for the room starts from 2 week after the day the reservation was made. In case of a room becoming available soon, the rent starts from 2 week after the day the room becomes available. This is the case even if the actual move-in day is on a later date. The rent doubles only on the day of relocation for both the house you move out from and from the house you move into.
BORDERLESS HOUSE KOREA
To relocate to a new house or room, please let us know your situation, then our staff will help with your relocation. . The management fee for moving to a different house is 100,000won and 50,000won when moving to another room in the same house.
BORDERLESS HOUSE TAIWAN
You can apply any rooms as long as it is currently available or becomes available soon. To relocate to a new house or room, please apply from the house’s website. Under “Vacancy Information”, there is a “Reservation” button on the right side of each room’s column, which will lead you to the link of the reservation form. The management fee for moving to a different house is 1,500 NTD, and moving to another room in the same house will cost 1,000 NTD.